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The 2-1-1 Idaho CareLine, a free statewide community Information and Referral service, is a program of the Idaho Department of Health and Welfare. Our comprehensive database includes programs that offer free or low cost health and human services or social services, such as rental assistance, energy assistance, medical assistance, food and clothing, child care resources, emergency shelter, and more.

Agents at the 2-1-1 Idaho Careline connect people in need with government, faith-based, and community resources. Please contact us for assistance or refer others who need help to call 2-1-1.

By Phone: Dial 2-1-1 or 1-800-926-2588

To access TTY services: 208-332-7205

Fax: 208-334-5531 (DO NOT send day care licensing applications to this FAX)

Fax for day care licensing applications: 208-345-6569

E-mail (English/Español):     

On-Line: 211.Idaho.Gov

Mail:  211 Idaho CareLine, PO Box 83720, Boise, ID 83720-0026

Click here for 211 in Other States

Please watch the PSA below, put out by the United Way and 211US, for an idea of how 211 may assist you.


Health and Welfare


Stay Informed:

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  • New! Now you can TEXT 211 for referrals! Just text your ZIP CODE to 898211! Click on the pic for the news release! Mr Yuk
  • New! My Family. My Story. For information on how to enter, click the picture! Mr Yuk
  • Save the Date! Wednesday, April 30th, 2014 - Elaine K. Williams. Renowned Kinship speaker and author Elaine K. Williams will give a presentation on current issues surrounding KinCare families, including talking about “When Helping Becomes Enabling.” For more information, view the flyer: Elaine K. Williams.
  • NEW! Learn about Foster Parenting and Adoption April Meetings
  • Ongoing! 2014 Free Tax Sites list from the Idaho State Tax Commission. For low income and senior Idaho residents with simple returns, free tax preparation help is available. For a list of free tax sites by county, including hours of operation, please visit the following link: Free Tax Sites
  • NEW! MADD Idaho Victim Impact Panels 2014 2014 Schedule
  • ONGOING! Seniors: Fit and Fall Proof Classes, Region 4
  • ONGOING! Every 4th Wednesday of each month at 7:00 to 8:30 p.m.: Triad Adoption Group; click here for more information.

  • Coming in May:
  • New! Children's Mental Health Awareness Week and Contest! Please click on the following links for information on Children's Mental Health Awareness Week and a the 3rd Annual Children's Mental Health Awareness Week Poster and Video PSA Contest. Children's Mental Health Awareness Week Flyer , Poster and Video PSA Contest Entry Form

  • Coming in June: